A Port Forwarding Settings dialog box will be displayed.Scroll down to Port Forwarding and Click Add.TLS/SSL Explicit Encryption uses port 21.TLS/SSL Implicit Encryption uses port 990.Please consult the router's user manual or contact the router manufacturer to determine if UPnP is supported and instructions on how to enable UPnP or visit. Western Digital Technical Support does not provide information on router UPnP support or instructions on how to enable UPnP on 3rd party routers.Port Forwarding using the My Cloud dashboard should not be used when the router has been manually configured with port forwarding rules.For more information, please refer to Answer ID 20995: How To Determine If a Router Supports UPnP Port Forwarding using the My Cloud dashboard will only work with a Router that supports UPnP, UPnP is enabled and working correctly.How to enable FTP port forwarding for remote access IMPORTANT: In File Explorer, This PC an FTP share will appear under the Network Location.A Log On As window may appear if the FTP share is set Anonymous None, enter the user password.A window will appear: Completing the Add Network location Wizard.A window will appear: What do you want to name this location?. ![]() If credentials are required uncheck Log in anonymously, and type the username, and when connecting a prompt will appear to enter the credentials. ![]()
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